Bank Julius Baer
Website
Bank Julius Baer is a private bank from Zurich and one of the largest European asset managers. In 2019 the global Julius Baer website was relaunched.
Client
Julius Baer Group Ltd
Agency
C3 Creative Code and Content
Role(s)
UI Design Lead
Goals
What are we solving?
Their brand story ‘true connections’ and their values, like focused and tailor made, where to be applicated down to the tinyest design detail.
Who is this for?
Xxxxxxx xxxx xxxxx xxxx xxxxxx xxxxxx xxxxxx. Xxxxxxx xxxx xxxxx xxxx xxxxxx xxxxxx xxxxxx. Xxxxxxx xxxx xxxxx xxxx xxxxxx xxxxxx xxxxxx. Existing Methodology Customers that have already downloaded and onboarded into the mobile app with their account, have already uploaded their preferences, and have placed at least one order previously.
Process and Deliverables
Xxxxxxx xxxx xxxxx xxxx xxxxxx xxxxxx xxxxxx. Xxxxxxx xxxx xxxxx xxxx xxxxxx xxxxxx xxxxxx. Xxxxxxx xxxx xxxxx xxxx xxxxxx xxxxxx xxxxxx.
Customer Journey and Prioritized Painpoints
Define the current customer painpoints via user stories and statements. Quantify how urgent and important each of the themes are.
Audit existing experience, interview customers
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
Iterate on solutions with current customers
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
Documented, Prioritized Painpoints
Problem Statement
Customers are not reordering via the app. They are not taking advantage of the variety offered by the meal prep service.